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6.27.2008

What To Do When Your HELOC Is Reduced By The Bank

A Home Equity Line of Credit is a bank product that grants homeowners access to the equity in their home at anytime, usually using checks.

Often called a HELOC, these equity-based credit lines function very much like credit cards:

  • The rate is adjustable, tied to Prime Rate
  • There is a minimum monthly payment
  • There is a pre-set spending/credit limit

But, different from credit cards is that a HELOC is "guaranteed" by real estate and with real estate values in question nationwide, many banks are exercising a little-known clause in the HELOC contract.

With alarming frequency, banks are reducing the pre-set spending limits on their active equity lines. Via USPS, lenders are notifying homeowners with $100,000 HELOCs that their new HELOC limit is $25,000, for example.

And, the banks aren't being discriminate based on payment history or local real estate conditions, either -- it's happening everywhere with equal force.

The good news is that banks will accept appeals on HELOC reductions on a case-by-case basis.

One way to appeal a HELOC reduction is:

  1. Call your lender's Customer Service line. Do not send an email.
  2. Politely ask why the HELOC limit was reduced. Listen carefully to the explanation.
  3. Explain why you would like your HELOC reinstated. Acceptable reasons may include home improvement projects or improper home valuation by the lender.
  4. Be prepared to write a formal letter, if asked. Address the issues explained in #2.

Banks will typically not reinstate a HELOC if a borrower has been delinquent on payments, or lives in a severely depressed neighborhood. However, because lenders rely on computer models to assess risk, it's always a good idea to ask.

Sometimes the Human Element of an appeal can work in your favor.